Legal

Data Deletion

Last updated: December 2026

You can delete your StopFlag account and all associated data at any time. This page explains how, what gets deleted, and how long it takes.

Option 1 — Delete from inside the app

  1. Sign in at stopflag.com/auth.
  2. Go to Billing → Account.
  3. Click Delete account and confirm.

Your account, scans, reels, uploaded media, and connected-platform tokens are queued for deletion immediately.

Option 2 — Email request

Email [privacy@stopflag.com] from the address tied to your StopFlag account with the subject line "Delete my account". We'll confirm receipt within 3 business days and complete deletion within [30 days].

Option 3 — Revoke from Instagram or Facebook

If you connected an Instagram or Facebook account, you can revoke StopFlag at any time:

  1. Open Facebook → Settings & privacySettings Business integrations.
  2. Find StopFlag and click Remove.

Facebook will send a signed deletion notification to StopFlag. We'll purge any Instagram-derived data (profile info, access tokens, posts published via the integration) within [30 days] and respond with a confirmation code per Meta's requirements.

What gets deleted

  • Your account, email, and profile.
  • All scans, scan results, transcripts, and frame extracts.
  • All reels, uploaded images, audio, and exports.
  • Connected-platform tokens (Instagram, TikTok). The posts themselves remain on the platform — you control those from inside the platform.
  • Push notification subscriptions.

What we keep, and why

  • Billing records — retained as required by tax law (typically up to 7 years). Stripe holds payment records on its own retention schedule.
  • Abuse / safety logs — if your account was terminated for a policy violation, we may retain a minimal record (email hash + reason) to prevent re-registration. No content is retained.

Timeline

Deletion requests submitted in-app or by signed Meta callback are queued immediately. End-to-end purge across our database and backups completes within [30 days]. Email requests are processed within 3 business days of confirmation.

Questions

Email [privacy@stopflag.com] if you're unsure whether your deletion completed or you want a copy of your data first.