Legal
Data Deletion
Last updated: December 2026
Option 1 — Delete from inside the app
- Sign in at stopflag.com/auth.
- Go to Billing → Account.
- Click Delete account and confirm.
Your account, scans, reels, uploaded media, and connected-platform tokens are queued for deletion immediately.
Option 2 — Email request
Email [privacy@stopflag.com] from the address tied to your StopFlag account with the subject line "Delete my account". We'll confirm receipt within 3 business days and complete deletion within [30 days].
Option 3 — Revoke from Instagram or Facebook
If you connected an Instagram or Facebook account, you can revoke StopFlag at any time:
- Open Facebook → Settings & privacy → Settings → Business integrations.
- Find StopFlag and click Remove.
Facebook will send a signed deletion notification to StopFlag. We'll purge any Instagram-derived data (profile info, access tokens, posts published via the integration) within [30 days] and respond with a confirmation code per Meta's requirements.
What gets deleted
- Your account, email, and profile.
- All scans, scan results, transcripts, and frame extracts.
- All reels, uploaded images, audio, and exports.
- Connected-platform tokens (Instagram, TikTok). The posts themselves remain on the platform — you control those from inside the platform.
- Push notification subscriptions.
What we keep, and why
- Billing records — retained as required by tax law (typically up to 7 years). Stripe holds payment records on its own retention schedule.
- Abuse / safety logs — if your account was terminated for a policy violation, we may retain a minimal record (email hash + reason) to prevent re-registration. No content is retained.
Timeline
Deletion requests submitted in-app or by signed Meta callback are queued immediately. End-to-end purge across our database and backups completes within [30 days]. Email requests are processed within 3 business days of confirmation.
Questions
Email [privacy@stopflag.com] if you're unsure whether your deletion completed or you want a copy of your data first.